Privacy Policy
Carewellin values your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit carewellin.com, purchase products, contact us, or use our services. It also explains the privacy choices that may be available to you.
- ABOUT CAREWELLIN
Carewellin is an online store offering thoughtfully selected gifts for holidays, celebrations, special occasions, and everyday gifting.
Our main product categories include craft gifts, food gift boxes, and practical gift sets.
Brand Name: Carewellin
Official Website: carewellin.com
Legal Entity: Sichuan Xinjiawang Technology Co., Ltd.
Unified Social Credit Code: 91510185MAE8D72C00
Registered Address:
Floor 1, No. 208 Aoshan Road
Shehongba Subdistrict Office, Jianyang
Chengdu, Sichuan, China
Customer Support Email: service@carewellin.com
Carewellin.com is operated by Sichuan Xinjiawang Technology Co., Ltd., which is responsible for the online store, order coordination, customer support, and related e-commerce activities.
- INFORMATION WE COLLECT
Depending on how you interact with our store, we may collect the following information:
Order and Contact Information
Your name, email address, phone number, billing and shipping addresses, order details, and purchase history.
Payment-Related Information
Information needed to confirm and process a transaction. Payment information is processed by our payment service providers. We do not directly store complete payment card numbers or security codes.
Customer Support Information
Information you provide when contacting us, such as your message, order number, and relevant product, shipping, delivery, return, or refund details.
Website and Device Information
Your IP address, browser and device information, pages viewed, and interactions with our website.
We may collect this information through cookies, pixels, analytics tools, and similar technologies.
We may receive information directly from you, automatically when you use our website, or from service providers involved in processing orders and operating the store.
- HOW WE USE INFORMATION
We may use personal information to:
Process payments and fulfill orders
Arrange shipping and provide order updates
Respond to questions and provide customer support
Handle returns, refunds, exchanges, and other after-sales requests
Maintain website functionality and security
Detect and prevent fraud or unauthorized activity
Understand website usage and improve our services
Measure advertising performance and support marketing activities
Comply with applicable legal obligations
We use personal information for the purposes described in this Privacy Policy, subject to applicable law and your available privacy choices.
- HOW WE SHARE INFORMATION
We do not sell customer contact lists or payment details as products.
However, we may disclose or share personal information with service providers and advertising partners as described below.
Depending on the law where you live, certain advertising-related sharing may be considered a sale, sharing, or use for targeted advertising. Where applicable, you may have the right to opt out.
SERVICE PROVIDERS
We may share information needed to provide our services with payment processors, shipping providers, website hosting and technology providers, customer support providers, fulfillment providers, and other vendors that assist with store operations.
ADVERTISING AND ANALYTICS PARTNERS
We may work with advertising and analytics partners to understand website activity, measure campaign performance, and improve our advertising.
Depending on the technology used, these partners may receive or collect device and browser information, IP addresses, advertising identifiers, and website interaction data.
APPLOVIN
AppLovin is a third-party advertising and measurement partner.
When we use AppLovin technologies in connection with our website or advertising, website interaction and device information may be collected by or shared with AppLovin for advertising measurement, attribution, campaign optimization, and related advertising purposes.
For more information about AppLovin’s collection and use of information, please review the AppLovin Privacy Policy
LEGAL AND BUSINESS PURPOSES
We may disclose information when required by applicable law or valid legal process, or when reasonably necessary to protect our customers, our business, or the security of our services.
Information may also be disclosed as part of a business transaction, subject to applicable law.
- COOKIES AND SIMILAR TECHNOLOGIES
Carewellin.com may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand website usage, maintain security, and measure advertising performance.
You can manage certain cookies through your browser settings and any privacy controls made available on our website.
Disabling some technologies may affect website functionality.
Where required by applicable law, we will seek the necessary consent before using non-essential technologies.
- DATA SECURITY AND INTERNATIONAL PROCESSING
We take reasonable administrative and technical measures to protect personal information.
No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Because Carewellin serves customers across different markets, personal information may be processed in countries other than the country where you live, including China and countries where our service providers operate.
We handle international processing and transfers in accordance with applicable legal requirements.
- DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, manage returns and exchanges, maintain business records, resolve disputes, and comply with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
- YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information.
You may also have rights relating to data portability, certain advertising-related sharing, targeted advertising, and other processing activities.
To make a privacy request, contact:
Please describe your request so we can assist you.
We may need to verify your identity before responding, where permitted or required by law.
You can also review our Your Privacy Choices page at:
carewellin.com/pages/your-privacy-choices
This page provides information about available privacy and advertising choices.
You may unsubscribe from promotional emails using the unsubscribe link included in those messages.
Unsubscribing from promotional emails does not prevent necessary order, transactional, shipping, or customer service communications.
- THIRD-PARTY WEBSITES
Our website may link to websites or services operated by third parties.
Their privacy practices are governed by their own privacy policies.
We encourage you to review those policies before providing personal information.
- CHILDREN’S PRIVACY
Carewellin.com is intended for general consumers and is not directed to children.
We do not knowingly collect personal information from children in connection with our store.
If you believe a child has provided us with personal information, please contact us so we can review your request.
- CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes to our services, technology, business practices, or legal obligations.
When we make changes, we will publish the updated Privacy Policy on this page and revise the Last Updated date where applicable.
- CONTACT US
For questions about this Privacy Policy or requests relating to your personal information, please contact:
Brand Name: Carewellin
Official Website: carewellin.com
Legal Entity: Sichuan Xinjiawang Technology Co., Ltd.
Unified Social Credit Code: 91510185MAE8D72C00
Registered Address:
Floor 1, No. 208 Aoshan Road
Shehongba Subdistrict Office, Jianyang
Chengdu, Sichuan, China
Customer Support Email: service@carewellin.com